AR Credit & Collections

Ready to take your analytical skills to the next level? Join us as an AR Credit & Collections and play a vital role in strengthening customer relationships while driving financial performance in a dynamic, remote environment!
 

You will be the "detective" of our AR function - reviewing invoice reports to identify failures, troubleshooting technical discrepancies, and digging into the "why" behind unapplied cash or duplicate payments in our COE accounts.
 

Responsibilities:

This role is perfect for someone who loves to "put the puzzle pieces together." You will:
 

• Troubleshoot & Research: Review invoice reports to identify failures, resolve billing errors, and update POs to ensure seamless payment cycles.

• Customer Advocacy: Speak directly with customers to advise on account status, resolving issues with a professional and customer-centric approach.

• Cash Maintenance (COE): Research unapplied cash, duplicate payments, and returned credits to determine the "why" and keep the books clean.

• Drive Metrics: Prioritize daily outreach to reduce DSO (Days Sales Outstanding) and meet monthly collection goals.

• Risk Analysis: Recommend credit line adjustments and create workout plans for distressed accounts to mitigate financial loss.

Why Join Us? (Benefits & Perks)

• Flexibility: Work Monday to Friday with flexible hours (7-5:30 PM CST).

• Time Off: We enjoy all Colombian Holidays off - no weekend work!

• Growth: Access to free English courses to keep leveling up your skills.

• Extra Pay: Benefit from a Prima Extralegal.

• Fully Equipped: We provide all the equipment you need to succeed from home.

• Professional Development: Clear long-term objectives to decrease AR and master customer reporting.

If you are a resourceful professional who thrives on precision and proactive problem-solving, apply today!